Customer Service

Store pick up orders must be placed at least 24 hours in advance of pick up time.

All orders are shipped out on Tuesday mornings. To ship out, orders must be received by 12 midnight Sunday so they can be packaged and ready to be picked up for the Tuesday shipment.

To guarantee freshness our perishable products (all meat products excluding Landjager) must reach you in 2 days by UPS. So unless your state borders Missouri you need to pick 2nd day air. Please consult the below map for UPS 2 Day ground capabilities.

All orders include a $9.99 handling (plus cooler box size) for insulated box and ice substitute.

For any questions on shipping please contact us by phone or email.